Accessibility

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is the benchmark most regulators and courts reference, and it is the one we test against.

What we have built in

• Every page works without JavaScript — the content is in the HTML itself
• Semantic headings in a logical order, so screen reader users can navigate by structure
• All interactive controls are reachable and operable by keyboard
• Visible focus outlines on links, buttons and form fields
• Descriptive alternative text on meaningful images; decorative images are hidden from assistive technology
• Form fields have real labels, and errors are announced rather than shown only in colour
• Text and background colours are checked for contrast, and colour is never the only way information is conveyed
• Images carry width and height so the page does not shift around as it loads

Known limitations

• The before/after photographs are single composite images, so a screen reader gets one combined description rather than two separate ones.
• The testimonial carousel advances by button rather than automatically, which we believe is the safer default, but it has no pause control because it does not move on its own.
• We have tested with VoiceOver and keyboard navigation. We have not yet completed a full audit with JAWS or NVDA.

Tell us if something does not work

If any part of this site is difficult or impossible for you to use, we want to know — it is a bug, and we will fix it. Contact us by phone or email and describe what happened and what you were using. We aim to respond within two business days.

If you cannot use the site to reach us, call the office and we will take your enquiry directly.